Official Opening of Parkcity Medical Centre and the Unveiling of Ramsay Sime Darby Health Care

By September 17, 2013 Speeches

Ladies and Gentlemen,

  1. When I contemplate the journey that Sime Darby Group has taken up to now, the proverb, “From small beginnings, come great things,” springs to mind. From its humble roots as a plantation company, Sime Darby has now grown into a multinational conglomerate. I felt this very keenly as I helped to unveil the new Battersea Power Station redevelopment in London – an iconic project in which Sime Darby is playing a central role.
  1. Twenty-eight years ago, equipped with its successes in the plantation sector, Sime Darby challenged the status quo by venturing into a new area: healthcare. Like all great ventures, this would surely have felt like a daunting task at the time. But since then it has accumulated a great deal of experience in healthcare services, with a proven track record in meeting global standards.

Ladies and Gentlemen,

  1. Ramsay Health Care is one of the best healthcare service providers globally, so I’m delighted that the Joint Venture with Sime Darby – to create Ramsay Sime Darby Health Care – will further boost Malaysia’s aims to be a regional healthcare provider.  It provides a solid platform for expansion in the Asian healthcare sector. Ramsay Sime Darby Health Care stands tall as a home-grown entity that serves its community and country. Congratulations, you have a rich history that you can be proud of.
  1. Now history meets the present, as we are here to witness the official opening of ParkCity Medical Centre and the launch of the new logo of Ramsay Sime Darby Health Care. This represents a significant step not only for Sime Darby, but also for Malaysia’s healthcare industry as a whole.
  1. I was told that Park City Medical Centre will be the first hospital to be launched under this brand. As a facility that aims to be the Centre of Excellence in Women, Children and Elderly Care, it shows how the private sector continues to support the government’s vision, by complementing state-provided healthcare services.
  1. In order to stay relevant in this dynamic marketplace, local healthcare service providers need to regularly reinvent themselves, and create opportunities for our doctors and nurses to work without unnecessary barriers.  It is the role of these professionals to be the catalysts for improvement, whilst ensuring that the needs and quality of care of patients remains the primary consideration. Sime Darby has certainly taken a step in the right direction.

Ladies and Gentlemen,

  1. This alliance between healthcare service providers in Malaysia, Indonesia and Australia will clearly reap many tangible and intangible benefits. They range from professional peer-to-peer exchanges in areas where interests align, a greater awareness of factors impacting health in different cultures, multi-sector engagement of scientific and professional communities, sharing health Information Technology, strengthening accountability, and addressing ethical concerns.
  1. This partnership will enable both companies to expand their healthcare business in Asia and seize the growing opportunities that the region has to offer. For example, the collaboration allows Ramsay Sime Darby Healthcare to tap into medical tourism through cross-border referrals. According to Patients Beyond Borders, an estimated 7 million people fly abroad every year in search of quality, affordable medical care. The treatments sought range from dental work to cosmetic surgery to heart surgery. That’s fuelling an industry worth as much as US$40 billion.

Ladies and Gentlemen,

  1. The importance of health tourism was identified in our National Key Economic Areas, and the Malaysia Healthcare Travel Council was established to promote it. Collaboration in the private sector is complemented by collaboration in the public sector – organisations such as MHTC, PEMANDU and TalentCorp are working together to address the needs of Malaysia’s fast growing healthcare sector.
  1. These efforts are paying off. Over the past three years Malaysia has seen more than 20% growth in health tourism – generating almost RM600 million in revenue last year alone. This is a result of improved quality of healthcare, customer experience, proactive alliances and niche marketing. Patients heading to Malaysia have mainly sought cardiac, cosmetics, ophthalmology, dental, and orthopaedic treatments, as well as diagnostic services.
  1. A key driver in Malaysia’s medical tourism initiative is the technological platform provided by MHTC. Via the internet, consumers from all over the world gain access to healthcare service providers, information and advertising. By accessing web-based resources medical tourists can gain in-depth knowledge about their preferred markets and destinations. Websites dedicated to medical tourism connect consumers with an array of healthcare providers and brokers.
  1. I believe Malaysia’s medical tourism industry is succeeding in part because of effective government regulation which ensures that foreign patients get quality and safe care. Among countries fast becoming interested in Malaysian medical tourism industry is Japan, registering a 20% growth. The MHTC reports that most of Japanese nationals heading to Malaysia for treatment are participants from the Malaysia My Second Home programme, or their friends and relatives. They have seen and experienced for themselves the high quality and value for money medical services that Malaysia has to offer.
  1. The prospect of reversing the international brain drain of medical professionals through medical tourism is very positive. Local healthcare providers should leverage all the advantages on offer: the government’s support, political stability, accessible travel, innovative and pioneering forms of treatment, readily available information over the internet, as well as pristine tourist destinations.

Ladies and Gentlemen,

  1. As we move forward, strategic alliances like the Ramsay Sime Darby Joint Venture, will help advance the industry through the adoption of best practices and cross border clinical collaboration.  As borders between countries become blurred with international cooperation, the potential gains are immeasurable. I urge healthcare service providers to leave no stone unturned in pursuing this potential. Becoming a regional healthcare hub ultimately creates more job opportunities and wealth, which benefits the economy and country as a whole.

On that note, with the recitation of “Bismillahirrahmanirrahim”, it is now my pleasure to officially launch the ParkCity Medical Centre andRamsay Sime Darby Health Care logo. 

Thank you.

Wabillahitaufik Walhidayah Wassalamualaikum Warahmatullahi Wabarakatuh.